Booking & Reservations
You can request a quote or start your booking through our website or by sending us a direct message. Once we confirm availability, a 50% non-refundable deposit secures your date.
We recommend booking at least 2–3 weeks ahead. However, for peak dates like holidays or weekends, 4–6 weeks is best. Last-minute? Reach out — we may still be able to help!
Yes! You can swap or add props (like fog machines, candles, throne chairs, etc.) and adjust the theme or colors to match your vision. Most changes can be made up to 72 hours before your event.
Yes, we offer a 3-part installment plan: 25% at booking, 50% one month before, and 25% a week before your event. Pay-in-full clients get 5% off.
Pricing, Deposits & Cancellations
Deposits are non-refundable. However, bookings can be rescheduled (once) with at least 30 days’ notice, subject to availability.
If you cancel 5 days or more before your event, you may reschedule within 30 days at no extra cost. For late cancellations, fees may apply.
Yes! We have seasonal offers, combo deals, and loyalty discounts for returning clients or multi-event bookings.
Delivery, Setup & Locations
Absolutely! All bookings include delivery, full setup, and takedown within a defined service area. Travel fees apply for distances beyond 25 miles from Oklahoma City.
We serve Oklahoma City, Tulsa, Norman, Edmond, and surrounding cities. For destinations like Broken Bow or Wichita Falls, ask about our Getaway Setup Package.
We typically arrive 45–60 minutes before your event. For earlier setup, we offer an Early Access Add-On (fee applies).
For safety and quality control, all rentals are delivered and handled by our team. This ensures proper assembly and protection of the items. But we can talk about it, give us a call.
Most setups require a minimum of 8ft x 8ft. We also offer petite packages for small spaces like hotel rooms or living rooms.
es, but outdoor use is weather-dependent. We may require an indoor backup plan. Ask about our Weather Protection Add-On if you're planning an outdoor event.
Custom Options & Styling
Yes! All items — flower walls, neon signs, throne chairs, etc. — can be rented à la carte. Visit our Rentals page to customize your setup.
Yes, we offer balloon garlands, pedestals, acrylic signs, cake stands, and other stylish add-ons.
Definitely! We provide free virtual consultations to help you select the best setup for your event type, location, and layout.
Care, Damage & Policies
You're responsible for damage or loss. We offer a Worry-Free Waiver (8% of rental cost) to cover accidental damage. Without it, full replacement value applies.
You don’t need to lift a finger! Our team handles all teardown and pickup. Just make sure fog machines are turned off at least 1 hour before pickup time.
Rental Duration & Extensions
Standard rentals are for 4–6 hours, including setup and takedown. Longer durations or overnight rentals are available for an extra fee.
Yes, we offer multi-day rates — perfect for weddings or weekend events. Just let us know your schedule when booking.
Vendor Partnerships & Services
While we focus on décor and rentals, we partner with experienced event planners and can connect you through our White Glove Vendor Network.